Buggies and pushchairs 

Buggies are welcome and usable throughout the building – with lifts to access the lower galleries 1, 2 and 3 and west mezzanine.

Baby changing areas

Baby changing facilities are located in the toilets near the Modern Life Cafe.

Breastfeeding

You can breastfeed wherever you feel comfortable. If you’d like privacy head to the baby changing facilities which are located in the toilets near the Modern Life Cafe. Alternatively speak to a member of our Security team who will be able to find a private spot for you.

Drinking water

Drinking water is freely available from either of the two cafes.

Mezzanine Gallery

For more information on Access, please click the ‘Read More’ button below.

Accessible car parking

Four disabled parking spaces are located within a short walk of the building. what3words: ///cape.spends.cowboy and ///watch.motor.shot

Click the map to see a bigger version

Parking map Sainsbury Centre

Accessible facilities

There is a Changing Places toilet less than 5 minutes away from the Centre in the UEA Science Building, one of our Visitor Services team will be happy to direct you. This is specifically designed for those with complex physical and learning disabilities, providing the right equipment, more space and a safe and clean environment.

This is open Monday to Friday, 8am – 8pm. Visitors wanting to use the facility at the weekend will need to collect and return the access card from our gallery reception. Find out more about the facility here or about the Changing Places campaign here.

Lifts

There are two lifts:

• A platform lift at Gallery Reception to access the lower galleries, 1, 2 and 3
• A service lift to access the west Mezzanine Gallery

The platform lift capacity allows up to 2 wheelchairs with occupants and two accompanying people/carers. The lift opening is 110cm wide.

The Service lift allows one small manual wheelchair only.

Wheelchair access to the Mezzanine Gallery.

Wheelchairs and mobility scooters

Manual wheelchairs can be borrowed from museum information desks on the day of your visit. Class 2 powered wheelchairs and powered mobility scooters are welcome in the building, however due to space restrictions we cannot accommodate Class 3 vehicles.

Can I bring my dog?

All assistance and emotional support dogs are welcome at the Sainsbury Centre, provided they are identifiable and are appropriately trained and supervised.

You can read our full assistance and emotional support dog policy here.

Carers/Companions

Free complimentary tickets are available to carers/companions. Select the appropriate option when booking online or by call us on our booking line Mon-Fri 9am-5pm.

Blind and Vision Impaired Visitors

Volunteer guides are pleased to be able to offer bespoke tours for visitors who are Blind or Vision Impaired. Specially trained guides can provide tours that give audio descriptions of art works in the Sainsbury Collection as well as telling the story of the collection. The audio tours are enhanced with the provision of materials and objects that can be handled to provide a better appreciation of key works of art.

Please contact the Centre if you would like to arrange a tour. Please also give as much notice as possible so that we can meet your requirements on the date that you wish to visit.

• Large print guides

The Sainsbury Centre produces large print guides for all special exhibitions – please ask at our information desk for a copy. These are also available in a digital format on the dedicated exhibitions pages on our website.

Sensory backpacks

Sensory backpacks are available on request from the Main Reception Desk.  Each backpack includes a range of tools to help those who require a little extra sensory support to access our gallery spaces.  Contents include:

• Toy Hippo, Llama or Sea Otter
• Ear defenders
• Dark glasses
• Massage and sensory tools
• Sand timers
• Fidgets
• Communication cards

Do you have an induction loop?

No, but we are reviewing all areas of accessibility within the Centre.

We ask that you:

• Respect the privacy of those around you, including our staff
• Do not touch, damage, or mark the displayed objects
• Do not photograph or film any children other than your own, including school groups
• Be considerate and respectful of our staff and visitors
• Do not use camera stands, tripods, monopods, easels, external flashes, lighting or microphones
• Respect conditions of access on the rare occasion that all filming and photography and/or sketching is not permitted within an exhibition
• Only use footage or pictures for personal use only and not for commercial gain. This includes posting items on a channel where you are gaining financially from advertising.

Social media

We encourage you to share your personal experience of your visit to the Sainsbury Centre. This may include publishing images on social media platforms. Please remember that you are responsible for making sure that any use you and others make of your images or film on those platforms is consistent with the terms and conditions of use set out here. If you do share images and film online please mention the Sainsbury Centre as the source.

For academic purposes, University of East Anglia and Norwich University of the Arts’ students – please contact SCVA@uea.ac.uk.